frequently asked questions

How can I get VizPeople products for free?

If You are an owner of a quality blog or website (google pagerank 3+) please write to us about webmasters exchange program.

Why are VizPeople Libraries electronically distributed only?

Instant delivery. After order is confirmed , You gain instant access to product files. All our files are stored on Amazon servers so download speed is really fast.

Access your product every time, every place. If You lose your data or if you just forget them during travel please write to us. You will get download links instantly.

Always up to date files. If we make any update to our products you will be able to download new version immediately.

Do VizPeople models agree to publish their image?

Yes. All VizPeople models have filled and signed Model Release form and got paid for this. So after you buy our product, It is 100% legal and seamless to use our Cut out images in Your commercial works.

I Paid for the Product. Where Can I download it?

There are two ways You Can download files You bought:
a. Check Your email in-box for mail from us with link inside.
b. Go to "Account Maintenance" section, click on your order where you can find download link.

What are the main terms of use of VizPeople products?

The buyer of VizPeople Files can use those files license-free (without additional fees) in: animations, illustrations/renderings, film/video, TV, multimedia, commercials, live-performances, Internet, presentations, product- or print jobs (DVD, computer games, entertainment- and training videos, music videos, etc.).

VizPeople Files may NOT be:
A. separately published, marketed, distributed, transferred, sold or sublicensed in full or in excerpts (any part thereof).
B. published, marketed, distributed, transferred, sold or sublicensed as part of a rendering, animation, software application, data or any other product from which any original Digital Media File, or any part thereof, or any substantially similar version of the original Digital Media File can be separately exported, extracted, or decompiled into any redistributable form or format.
C. published, marketed, distributed, transferred, sold or sublicensed as "clip art" or the like, including but not limited to animations or still images that are sublicensed or otherwise distributed by a stock photography or stock animation agency, or in any other manner in which the primary source of value derived from publishing, marketing, distributing, transferring, selling or sublicensing the image (or Digital Media File) is that it is accessible in a manner similar to "clip art."

I have paid for the order. I don't get the download links.

In some cases (Payment with credit card or wire transfer) Your order status need to be confirmed manually by our crew and it can take few moments.

I don't have a PayPal account . How can I pay?

Credit Card by PayPal service (does not require PayPal account)

Wire transfer.You will get access to your order after Your payment is registered on our account.

Can I get invoice for my order?

Of course. If you fill VAT-NUMBER section an Invoice will be send to you by mail.

I'm getting errors during unpacking product archives.

Our products contain quite big files. If your Internet connection is slow, or can break transfer we recommended to use download manager such as FlashGet or jDownloader.